PROMOTING AIRPORT EXCELLENCE AT ACI-ORGANIZED EVENTS
Created : 3-р сар. 28, 2016, 3:50 p.m.
April will be busy for ACI, with no fewer than ten events taking place around the world. ACI North America will host an eclectic range of events during the month, including the Business of Airports Conference (4–6 April in Orlando, Florida); the Airport Board & Commissioners Conference (10–12 April in Indianapolis); and the Environmental Affairs, Business Information Technology, Operations & Technical Affairs, and Public Safety & Security Conferences (19–21 April in Austin). ACI Africa’s Regional Conference and Exhibition will be held 10–12 April in Cairo and will focus on the economic sustainability of African airports. Session topics include a CEO roundtable on economic development and the sustainability of air travel in Africa; strengthening commercial revenues; safety and security; airport cities; air cargo; and more. Indicative of our commitment to leaving no airport behind when it comes to training, the event will be followed by two Developing Nations Airport (DNA) assistance programme courses on threat assessment/ risk management and improving nonaeronautical revenues. The ACI EUROPE Airport Commercial & Retail Conference & Exhibition will take place 11–13 April in Helsinki. Now in its 25th year, the event (formerly called Airport Trading) will address the issues and challenges faced in generating non-aeronautical revenue and attracts 400+ senior level attendees to the highly-regarded conference, social events and an exhibition. From 18-20 April, ACI Asia-Pacific will host its 11th Regional Assembly, Conference and Exhibition in Gold Coast, Australia. Attendees can expect to take part in spirited discussions during sessions that cover commercial development, route development and tourism, airport financing, leadership in aviation, the passenger experience, preparing for large-scale events, technology, safety and more. Finally, we will cap off the month with the first Airport Service Quality (ASQ) Forum of the year, to be held in Brisbane from 20–22 April. The theme of this forum is “The people behind the numbers,” and delegates will develop a deeper understanding of their customers’ wants and needs, and learn how to craft a passenger service strategy that more than meets expectations. The variety of topics covered across ACI’s April events is a direct reflection of the wide array of disciplines which today’s airport managers must master. In the end, though, it can all be summed up with one word— excellence. From customer service, safety and security to economic and environmental sustainability, now more than ever ensuring excellence in your airport’s operation requires a vast depth and breadth of knowledge. From Orlando to Brisbane, Cairo to Helsinki and all points in between, ACI is committed to ensuring that you have the information and support you need to make the best decisions for your airport and the community it serves.